When making a payment via our website, you will be asked to provide some personal information, including:
- Child’s name, class, date of birth, relevant medical conditions
- Parent’s name, phone numbers, email address, postal address (if shipping is required)
- Credit card information
This information is required by our administration staff to match your child’s enrolment to their payment, and also by the Commonwealth Bank to process your credit card. When the payment has been approved, you will be sent a receipt by email.
Sydney Academy of Chess stores this personal information (excluding credit card details) on our secure database, for the purposes of keeping accurate records of enrolments and payments. From time to time, you may receive promotional material by email, announcing upcoming chess events and competitions. If you would like to be removed from the email distribution list, reply to the email with the word “Unsubscribe” in the body of the email.
Sydney Academy of Chess will not disclose any personal information to third parties, with the exception of relevant medical conditions, which we need to provide to our chess coaches and supervising staff, and also to doctors or ambulance officers in the case of emergency. Also, we may require passing on contact details to the teacher or parent School Chess Coordinator, for the purpose of giving important information such as organising a parent roster, or changes in the class logistics.
Payment for school chess classes, workshops, private lessons and tournaments is due in advance. No refunds or credits are given for missed lessons at school, during the term. If your child misses a lesson, you may ask for some class notes/puzzles to be given on the topic covered in class for that week. No refunds for tournaments or workshops, unless we are notified at least 24 hours in advance.
No free trial lessons are offered under any circumstances. Any one off lessons or trial classes must be paid for.
Sydney Academy of Chess reserves the right to cancel a child's enrolment due to continual poor behaviour, or non-payment of fees, or if the Terms of Service are broken.
If your payment if 28 days overdue, then a $10 late fee will be added to your amount owing.
For after school classes, parents must pick up their children promptly. If you think that you will be running late to collect your child, please call the Sydney Academy of Chess office on (02) 9745 1170, to inform our staff. A late pick up fee of $1 per minute will apply, if you are late to collect your child.
The chess coach needs to set up for the class upon arrival and supervise the children who are present. Please do not request that the coach goes elsewhere to collect your child and take them to the class.
Parents are not permitted to sit in on lessons while classes are in progress. The reasoning for this is to avoid children being intimidated or distracted and to allow them to focus on the lesson. Other reasons include insurance issues and the need for every adult in our class environment to have a Working With Children Check so therefore it is SAC's blanket policy that no parent be present during classes.
On occasion, there will be clashes with pupil-free days, sports carnivals, swimming programs, excursions, and so on. Please contact Sydney Academy of Chess if you believe that there such an event which will disrupt the chess program and is not listed on the enrolment form. In this case, we will do our best to arrange a makeup lesson on another day. We must be informed in advance for a makeup lesson to be arranged.